FAQ | A & J Creations

What types of clothing do you offer?

We primarily feature sweatshirts and T-shirts from renowned brands like Gildan and Bella Canvas, suitable for both adults and youth.

Do you offer customization on the designs?

Currently, we provide a range of unique designs as mentioned in our product listings. For any special customizations or personalizations, please contact us directly.

How do I select my size?

We offer a range of sizes from XS to 3XL for adults and XS to XL for youth. You can refer to the size guide provided on our product pages for specific measurements.

What is the material of the clothing?

The fabric varies depending on the product. Most of our T-shirts are made of 100% soft cotton, while our sweatshirts feature a blend of 50% cotton and 50% polyester.

How should I care for my purchase?

We recommend machine washing on a cold, gentle cycle with mild detergent. Tumble dry on low or hang to dry for best results. Avoid using bleach or fabric softeners. For detailed care instructions, refer to the product details section.

Can I return or exchange an item?

Due to the customized nature of our products, we do not offer refunds. However, customer satisfaction is our top priority. If you have any concerns or issues with your order, please contact us directly.

How long will it take to receive my order?

Our typical production time is 3-5 business days. After this, the shipping time will vary based on your location and the shipping method chosen.

Is local pickup available?

Local pickup is available for Spirirt Wear only.

What printing methods do you use?

We use top-quality Direct-to-Film (DTF) or Heat Transfer Vinyl techniques to ensure vibrant and lasting designs.

I have a specific design in mind. Can you help?

We'd love to hear your ideas! Please contact our customer support to discuss your design needs and see how we can assist.

Are bulk orders or group discounts available?

For inquiries about bulk orders or group discounts, please contact us directly.

How can I contact A & J Creations for further questions?

You can reach out to us through our contact page on the website or at (469)715-2576‬.